Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino AU, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.
Please gamble only with money you can afford to lose, and remember that the odds always favour the casino in the long term.
Age Verification
Online gaming in Australia is only available to individuals aged 18 years and over. We are committed to preventing underage gambling and strictly enforce age verification checks during registration and account access.
If you are under 18, or if you believe someone underage is accessing gaming services, please do not proceed and contact the appropriate authorities.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Feeling anxious, irritable, or depressed when not gaming
- Neglecting work, study, family, or social responsibilities
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut back or stop gambling
- Using gaming as an escape from problems or stress
- Experiencing relationship conflicts due to gambling habits
- Physical symptoms such as sleep disturbances or appetite changes
If you recognise any of these signs, it may be time to seek help.
Self-Help Tools & Player Protection Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your account
- Loss Limits: Set maximum limits on the amount you are willing to lose over a set period
- Reality Checks: Receive periodic reminders during your gaming session about the time and money you've spent
- Session Time Limits: Set automatic session timeouts to encourage regular breaks
- Self-Exclusion: Temporarily or permanently close your account to take a break from gaming
- Account Settings: Access your account history, transaction records, and gaming activity at any time
These tools are available in your account settings. We encourage you to use them to play within your limits.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call in Australia)
International Support
- GamCare (United Kingdom) – Confidential support and treatment for problem gamblers
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Evidence-based resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Confidential helpline and resources
www.ncpgambling.org
All of these organisations provide free, confidential support and are available 24/7 in most cases.
If You Need Help
Problem gambling is a serious issue, but recovery is possible with the right support. If you believe you have a gambling problem, please seek help immediately.
You are not alone, and there is no shame in reaching out. Contact Gambling Help Online at 1800 858 858 or visit their website for confidential counselling and support.
Remember: Your wellbeing is more important than any game.